Terms and Conditions for the “Refer & Get Rewarded” programme (the “Referral Programme”):

• The Referral Programme is only available to existing Customers of PacificLight (the “Referrer”) that have:
• • An on-going plan for the supply of electricity to his residential premises;
  • referred a new customer to PacificLight (the “New Customer”);
  • provided the Referrer’s unique referral code for the New Customer’s use upon sign-up for supply of electricity by PacificLight to the New Customer;
  and provided always that:
  • the New Customer has performed an online sign-up;
  • the Referrer has not referred the New Customer in his capacity as a contracted channel partner (including any affiliate, employee, agent, ambassador or contractor of a channel partner) of PacificLight;
  • the New Customer has entered the Referrer’s unique referral code (“Referral Code”) during his sign-up for supply of electricity by PacificLight;
  • the New Customer has signed up for a 24-month or 36-month plan (an “Eligible Plan”) for the supply of electricity to his residential premises; and
  • the New Customer is successful in his sign-up for supply of electricity with PacificLight and his account has been successfully transferred to PacificLight.
• Subject to the terms and conditions of this Referral Programme, a Referrer will receive a referral rebate of $32.10 (inclusive of GST) (“Referral Reward”) if a New Customer has successfully signed up for an Eligible Plan with PacificLight.
• For the avoidance of any doubt,
  • the Referral Code shall consist of 10 unique alphanumeric characters which can be found in the PacificLight Welcome Letter sent to the Referrer, upon the Referrer’s sign-up.
  • the Referrer may call +65 6266 1188 to retrieve the Referral Code.
• Subject to the terms and conditions of this Referral Programme, a New Customer who has successfully signed up with PacificLight using a valid Referral Code will receive $21.40 (inclusive of GST) rebate (“Referral Rebate”) in his electricity bill with PacificLight, provided that:
  • The New Customer had signed up for an Eligible Plan for the supply of electricity to his residential premises; and
  • Only one Referral Code is allowed for each new account signed up.
  No Referral Rebate will be given for signing up a home plan that is less than 24 months duration.
• The Referral Reward and Referral Rebate shall be credited to the Referrer’s and New Customer’s electricity bill respectively within 90 days upon successful sign-up of the New Customer, subject to the following conditions:
  • The New Customer’s account is successfully transferred to PacificLight; and
  • The Referrer’s and/or New Customer’s account, as the case may be, has not been terminated, is active with PacificLight and with no outstanding payments at the time of the disbursement of the Referral Reward.
• The Referral Reward and/or Referral Rebate will be used to offset PacificLight electricity charges. In the event of early termination supply with PacificLight, any unused or excess Referral Reward and/or Referral Rebate will be forfeited after the final bill is generated.
• PacificLight may at its discretion, forfeit or reclaim the Referral Reward and/or Referral Rebate applied in the event that the Referrer or the New Customer:
  • does not qualify for the same; or
  • in the event of any breach of these terms and conditions.
• PacificLight reserves the right, in our absolute discretion, to withdraw or modify this Referral Programme and/or its terms and conditions at any time, without prior notice and without liability. A Referrer’s or New Customer’s continued participation in the Referral Programme shall be deemed to constitute his acceptance to any changes to these terms and conditions of the Referral Programme.
• PacificLight retains the right to review and investigate all referrals. If a Referral Code, Referral Reward and/or Referral Rebate is found to be used erroneously, or fraudulently, illegally, or in violation of this Referral Programme terms and conditions, PacificLight reserves the right, in our absolute discretion, to:
  • revoke, remove, forfeit or reclaim any Referral Reward and/or Referral Rebate; and/or
  • disqualify, and/or reject a Referrer or New Customer’s entitlement to any Referral Reward or Referral Rebate.
• Referral Rewards and Referral Rebate are:
  • not exchangeable for cash; and
  • strictly not transferable and non-assignable.
• PacificLight’s decision as to any matter relating to this Referral Programme, including but not limited to any eligibility for this Referral Programme shall be final and binding.
• PacificLight shall not be liable for:
  • any safe custody, return, non-delivery, late-delivery or loss of Referral Codes, technical malfunction of any computer on-line systems, servers, service providers or computer equipment, software failure in relation to any sign-up to be received, technical problems or traffic congestion on the internet or at any web site, or any combination thereof, or for any injury or damage to entrant's or any other person's computer or mobile telephone, related to or resulting from participation in this Referral Programme; and
  • all liability, cost, loss or expense arising out of the use of any Referral Code including (but not limited to) personal injury and damage to property and whether direct, consequential, or reasonably foreseeable due to a negligent act or omission.
• This Referral Programme shall be governed by and construed in accordance with the laws of Singapore, and by participating in this Referral Programme, a Referrer and New Customer shall submit to the exclusive jurisdiction of the courts of Singapore.
• In addition to these terms and conditions for this Referral Programme, PacificLight’s standard terms and conditions for residential electricity contract shall also apply. View here.
• For further information on PacificLight’s Privacy Policy, view here.

Last Updated: 5 November 2019