PacificLight provides multiple ways for you to make payment. Click on your preferred method for more details.


Get your GIRO application started!

  1. Download the GIRO form here.
  2. Mail the original copy to PacificLight Energy Pte Ltd.

Once your GIRO application is approved by your bank (usually 4-6 weeks upon receipt of your form), a system-generated notification will be sent to you.

Your monthly payment will automatically be deducted from your bank account on the bill due date. If that day falls on a weekend, bank holiday or public holiday, your payment date will occur on the next working day.

Payment by Recurring Credit Card2

For a worry-free and convenient approach that reduces the risk of late payment, set up your monthly recurring PacificLight bill payment with Visa / Mastercard / AMEX credit cards. You’ll even earn reward points!

  1. Download and complete this form
  2. Mail it back to PacificLight

Your monthly payment will automatically be charged to your card account on the invoice date and you only need to pay your bills by your card statement due date.


Use PayNow to pay your bills in 3 easy steps!

  1. Log in to your bank’s mobile banking app.
  2. Scan the QR code (as shown on your bill) using your bank’s app.
  3. Check the amount to pay and PLE account number, then confirm the transfer.

PayNow is available in the banking apps of : Bank of China, Citibank, DBS/ POSB, HSBC, ICBC, Maybank, OCBC, Standard Chartered Bank, and UOB.

Credit Card
  • AXS e-Station & m-Station3
ATM/Debit Card
In Person

You may pay your bills over the counter at all Singapore Post Offices by cash or NETS.


For cheque payment, please cross the cheque and make it payable to “PacificLight Energy Pte Ltd”. Kindly indicate your name, PacificLight account number(s) and invoice number(s) on the back of the cheque.

Mail the cheque to:
8 Jurong Town Hall Road, The JTC Summit #12-01/06 Singapore 609434


  • 1PacificLight will notify you via email or SMS on the status of your GIRO application as informed by the bank.
  • 1GIRO arrangement will be terminated if the deduction is unsuccessful with the same rejection reason from your bank for 3 consecutive billing cycle.
  • 2The processing of application of recurring credit card bill payment will require 1-2 weeks and is subjected to bank’s discretion. PacificLight will notify you via email or SMS upon successful setup of your credit card recurring bill payment application.
  • 2Recurring credit card bill payment arrangement will be terminated if the deduction is unsuccessful with the same rejection reason from your bank for 3 consecutive billing cycle.
  • 2Only accept Visa / Mastercard / Amex issued credit cards.
  • 3DBS/POSB Mastercard, Citibank Mastercard and OCBC Mastercard


Yes. Simply call us at 6266 1188 at least 5 working days before the next deduction date. You should also inform your bank to stop the GIRO payment.

  • Deduction amount has exceeded the limit set
  • Incoming funds not cleared
  • Existing GIRO arrangement is terminated on the bank's end

Due to the Bank Secrecy Act, banks will not disclose the actual reason to us. Please contact your bank directly to find out more.

Customers who make full and prompt payment on or before the invoice due date will enjoy 5% Prompt Payment Discount (PPD). The discount will be reflected in the subsequent bill. Should you be unable to make full and prompt payment, the discount will not be reflected in the subsequent bill. The first bill will not reflect the Prompt Payment Discount as there is no prior payment record. To enjoy PPD monthly, you can set up recurring credit card payment with VISA/Mastercard/AMEX credit cards.

* With effect from 1 Mar 2019, Prompt Payment Discount is only applicable for Super Saver 36M plan.

In most cases, the card is either declined or the customer has reported the loss of a card.

You can call in to our customer service hotline at 6266 1188 or check your balance on the customer portal online (if you have signed up for).

You can make payment within 14 calendar days from bill date.

Your billing cycle with PacificLight will be assigned by SP Group.