SUPPORT

U-SAVE

U-Save rebate is one of three components under the permanent GST Voucher scheme that helps HDB households offset part of their utilities bills, and lowers overall household expenses. You may visit here for more information.

FREQUENTLY ASKED QUESTIONS

Only HDB households are eligible for the GST Voucher- U-Save.

To receive the GST Voucher – U-Save (which will be credited to your HDB flat’s utilities account), your household has to fulfil the following conditions:

  • If you own and live in your HDB flat, there must be at least one Singapore citizen owner or occupier in the flat; or
  • If you partially sublet the HDB flat that you own and live in, there must be at least one Singapore citizen owner or occupier in the flat; or
  • i. If the entire flat is sublet to you, there must be at least one Singaporean tenant;

AND

Immediate family members living in the same flat must not own or have any interest in more than one property.

Each flat will receive only 1 GST Voucher – U-Save benefit, based on the HDB flat type.

Flat TypeJul 2018Oct 2018Jan 2019Apr 2019Total Amount Per Year
1-and 2-room $95 $95 $100 $100 $390
3-room $85 $85 $90 $90 $350
4-room $75 $75 $80 $80 $310
5-room $65 $65 $70 $70 $270
Executive / Multi-Generation $55 $55 $60 $60 $230

*As announced in Budget 2018, eligible households will receive an additional $20 per year from 2019 to 2021, which will be paid out in quarterly tranches.

No sign-up is required for the GST Voucher – U-Save. GST Voucher – U-Save payments will be automatically credited to the utilities account of the household upon account opening. Each flat will receive only 1 GST Voucher – U-Save benefit, based on the HDB flat type.

The GST Voucher – U-Save is given out over 4 payments each year. For FY 2018, the U-Save rebates will be paid out in July 2018, October 2018, January 2019 and April 2019.

The GST Voucher – U-Save will continue to be rolled over to help offset your household’s utility bills for the following months. It will lapse only when your household’s utilities account is closed.

The GST Voucher – U-Save cannot be encashed because it is only meant to directly offset a household’s utilities expense and not other expenses. Any unused GST Voucher – U-Save will be rolled over to help offset your household’s utilities bills for the following months.

If you are eligible for U-Save rebates, we will reflect the remaining U-Save rebate amount for offsetting your electricity charges according to the rebate amount provided by SP Group.Should you notice that the remaining rebate amount is less than your entitlement under the GST Voucher scheme, this is because SP Group has utilised the U-Save rebate against your other utilities charges which should be reflected in their bill to you.

Should you notice any discrepancies in the U-Save rebate reflected in our bill to you, do email to us with a copy of your SP Group bill reflecting the U-Save rebate amount, and we will seek clarification on the discrepancy with SP Group. We will revert to you as soon as we receive a reply from them.