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Executive, Channel Management

Responsibilities:

  • Management of channels for both the B2B (Commercial & Industrial) and B2C (Residential) markets.
  • Establish and reinforce work and order management processes with channels.
  • Provide support to channel agents to identify and drive sales acquisitions.
  • Training and guidance to channels and channel agents.
  • Preparation of channel reports, including and not limited to performance and commission reports.
  • Liaison with both internal and external stakeholders in the management and participation of campaign activations.
  • Proactively access, clarify and align channels’ needs with respect to contractual agreements.
  • Monitor cases by customer service team to ensure prompt follow-ups and closure of cases.
  • Ad hoc system testing.

 

Requirements:

  • Possess a degree in Business or equivalent. (Diploma holders will be considered for an Officer position)
  • A team player with good interpersonal and communication skills, achievement orientation and results driven.
  • Self-motivated, independent with good initiative.
  • Possess good presentation, negotiation skills and influencing skills.
  • Able to deal with quick turn-arounds when required
  • Minimum 1 to 3 years of relevant experience is preferred.

 

Other:

  • 5-day work week.
  • Ad-hoc weekend duties required.

 

Interested applicants, please forward your detailed resume with enclosed photograph including your last drawn salary, expected salary and availability to [email protected]

Please indicate the position that you are applying on the subject.

(All applications will be treated in strictest confidence. We regret that only shortlisted candidates will be notified)

 

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