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NEW SIGN UP

EXISTING CUSTOMERS

GO GREEN AND GET REWARDED

Receive RECs with our online exclusive Sunny Side-Up 12-month plan! Enjoy fixed rate at $0.1766/kWh for a limited time period!

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Frequently Asked Questions

FOR NEW SIGN-UPS

Sunny Side-Up is a competitively priced, 12-month fixed rate renewable energy price plan. It is an online exclusive price plan, with monthly e-bills sent to you. Based on your actual electricity consumed, you will receive Renewable Energy Certificates (RECs). Our Sunny Side-Up plan enables you to demonstrate your commitment towards becoming carbon neutral and fighting climate change.

A Renewable Energy Certificate (REC) represents one megawatt hour (1,000kWh) of energy generated from a clean, renewable source, such as wind, solar, hydro, or certain types of renewable biomass. Since these renewable energy resources generate no carbon as they produce energy, they can indirectly offset the carbon emission produced by the electricity consumed in your household.

Similar to other green plans available in the market, our Sunny Side-Up 12 Plan is more expensive compared to non-renewable based electricity plans. One key benefit of our plan over other green plans is that we provide RECs, which guarantee that the electricity you consume is carbon neutral. The RECs that you will receive are accredited by a long-established global registry called APX.

However, until 31 December 2019 the Sunny Side-up 12 Plan will be priced at the same rate as our Savvy Saver 12 Plan making it the cheapest green plan available in the market. During this promotion period new customers who sign up for Sunny Side-up 12 Plan will receiving the benefit of RECs for free.

The Sunny Side-Up 12 plan enables your electricity consumption to be carbon neutral. This means that the carbon emissions from your electricity consumption at home will be offset and 100% compensated by clean energy production from renewable sources. The Sunny Side-Up 12 plan give you this guarantee through the form of Renewable Energy Certificates (RECs) issued by APX, a global registry (https://apx.com/tigrs-overview/). By signing up for our Sunny Side-Up 12 plan, you are making a positive contribution in the fight against climate change.

PacificLight will retire and disburse the RECs to customers once a year in October.

To minimize the use of paper we will disburse the RECs to you via email using the email address you provided at sign up. Please let us know if you change your email address.

You can renew at the prevailing Sunny Side-Up price plan at any point commencing 3 months prior to your current contract expiry date. Your renewed contract on Sunny Side-Up plan will commence after the current contract end date.

The RECs you receive represent the carbon neutrality of the electricity consumed in your household. Refer to Q4 for further details.

ON T-RECS.AI AND OTHER RECS INFORMATION

T-RECs.ai empowers corporates and individuals to demonstrate their commitment to fighting global climate change through the purchase of Renewable Energy Certificates (RECs). Powered by blockchain technology and artificial intelligence, our reliable and proven platform, allows consumers to support sustainable and renewable energy sources through the purchase of Renewable Energy Certificates (RECs). These RECs are also registered with the global registry APX.

RE100 is a global corporate leadership initiative bringing together influential businesses committed to 100% renewable electricity. RE100’s purpose is to accelerate change towards zero carbon grids on a global scale. Purchasing renewable energy certificates is one part of the strategy to meet their goal.

To date, 204 RE100 companies have made a commitment to use 100% renewable energy. These companies include many of the world’s most influential companies such as IKEA, Google, Facebook and 3M, who purchase RECs from similar platforms to achieve their renewable energy goals.

Every REC comes with a unique registration number which is included on your certificate. This registration number can be used to validate the renewable energy’s origin via the T-REC.ai platform.

The electricity comes from Renewable Power Plants located in multiple locations globally, with the majority currently located in South East Asia.

Singapore’s land size limits the installation of large scale renewable generation. Purchasing RECs from other countries allows for faster adoption of additional renewable generation on a global basis, thereby reducing greenhouse emissions.

Purchasing RECs increases demand for environmental initiatives and renewable energy projects. The additional revenue from the sale of RECs incentivizes owners of renewable facilities to continue to invest in additional plants and discourages the use of less environmentally robust plants.

Every REC purchased is a commitment towards combating climate change by enabling consumers to become carbon neutral in their energy consumption.

Everyone can play their part and ensure future generations have a sustainable planet to live on for many years to come.

Purchasing a REC is not a donation. The purchase of a REC provides the owner of the renewable generation with a source of income to remain sustainable and operational.

Every REC from T-RECs.ai is registered with a global renewable energy registry operated by APX.

APX have been operating since 1999 and manage RECs for North America and Singapore. Each REC comes with a unique ID and is issued through the TRECs.ai blockchain platform which ensures it cannot be altered.

APX only process bulk transactions on RECs and retirement of RECs.

Hence, RECs issued to PacificLight customers are purchased and retired in bulk by PacificLight on behalf of its customers. RECs are retired upon disbursement to PacificLight customers. Retired RECs are recorded on both APX and T-RECs.ai platforms and cannot be re-sold.

T-RECs.ai is committed to enhance its trading platform for future trades and retirement of small RECs quantities for the consumers in Singapore. More news and updates on its platform will be shared at www.trecs.ai.

Terms and Conditions for Online Exclusive Sunny Side-Up 12 Plan (the “Plan”):

  • Sunny Side-Up 12 Plan is an online exclusive plan (the “Plan”).
  • This Plan has a contract duration of 12 months and at fixed rate of $0.1766/kWh (incl. GST).
  • This Plan is valid from 7 October 2019, 0000 hrs, to 31 December 2019, 23:59 hrs (the “Promotion Period”).
  • This Plan is valid for the first 500 successful new sign-ups during Promotion Period.
  • The number of Renewable Energy Certificates (RECs) received will be based on the actual electricity consumption, capped at 25 RECs per account. You will receive one REC for every one megawatt hour (1,000 kWh) of electricity consumed.
  • The RECs will be disbursed by PacificLight via email once a year in October.
  • To be eligible for this Plan, you need to fulfil all the criteria as stated below:
    • Sign up online exclusive Sunny Side-Up 12 Plan online
    • Electricity account should be successfully transferred to PacificLight.
    • Provide accurate and valid email address during sign up.
    • Opt in for monthly e-bill during sign up.
      *Monthly paper bill fee of $2.14/bill (incl. GST) will be incurred if you wish to request for monthly paper bills.
  • View here for the Fact Sheet and full terms and conditions for the online exclusive Sunny Side-Up 12 Plan.
  • This Promotion is not exchangeable for cash, credit or any other products or services unless otherwise stated in writing by PacificLight. This Promotion is non-transferable and non-assignable.
  • This Promotion is not valid in conjunction with other promotional codes, discounts or vouchers, unless otherwise stated in writing by PacificLight.
  • PacificLight reserves the right to amend, suspend, withdraw or terminate this Promotion, whether in whole or in part and/or any of these terms and conditions without prior notice. Your continued participation in this Promotion shall be deemed to constitute your acceptance to any changes to this Promotion.
  • PacificLight has the right to disqualify, terminate, blacklist and/or reject your entitlement for any rebate if PacificLight is of the opinion that there has been any breach of these terms and conditions, regardless of the time of discovery of the breach. PacificLight reserves the right to recover value of the Promotion in the event of any breach of this Promotion, breach of the electricity retail contract or early termination before Supply End Date stated in the contract.
  • PacificLight’s decision as to any matter relating to this Promotion, including but not limited to any eligibility for this Promotion shall be final and binding.
  • PacificLight shall not be liable for any taxes (including but not limited to income tax), costs, expenses or duties that may arise in connection with this Promotion. PacificLight excludes all liability for any loss or damage whatsoever suffered (including, without limitation, indirect or consequential loss), or for personal injury suffered or sustained in connection with this Promotion.
  • This Promotion shall be governed by and construed in accordance with the laws of Singapore, and by participating in this Promotion, you submit to the exclusive jurisdiction of the courts of Singapore.
  • In addition to these terms and conditions for the Plan, the following terms and conditions shall also apply; PacificLight’s standard terms and conditions for residential electricity contract.
    View here.

Last Updated: 25 November 2019

 

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