Executive, Billing, Settlement and Credit Control


  • Generate customer invoices, credit/debit note and posting entries in the billing system under the Retail Department.
  • Investigate billing discrepancies and implement corrective actions.
  • Supporting customer service and sales to clarify any customer’s enquiries pertaining to the invoices.
  • Perform credit control and prepare aging report on monthly basis
  • Work with functional groups and IT staff to improve the current billing processes.
  • Ensure proper documentation of new operational process/workflows.


  • Degree or Diploma in Accountancy or Business or equivalent.  Diploma holders will be considered for an Officer position.
  • Ability to perform code changes in Microsoft Excel using VBA and/or in Microsoft Access will be an advantage.
  • This role invites people who share values in service excellence and integrity, possess a positive can-do working attitude, be self-motivated, independent with good initiative.
  • A team player with good interpersonal and communication skills, achievement oriented and able to build and foster a positive team environment.
  • Minimum 1-3 years of relevant experience, preferably in electricity retail business.
  • 5-days work week.