Because our customers are our top priority.
PacificLight offers a 30-day complimentary Home and COVID-19 insurance coverage by Etiqa to all our residential customers.

Valid from 25 March to 10 April 2020.





Call to get the redemption code from PacificLight


Go to Etiqa’s redemption page


Fill your redemption code & details


Receive confirmation email from Etiqa

Frequently Asked Questions

The 30-day complimentary coverage provided by Etiqa Insurance is exclusive to PacificLight residential electricity account holders aged between 17 to 70 years old. It includes a home protection plan that covers renovation and home contents. In addition, eligible customers will also be entitled to a lump sum payout in the event of a COVID-19 and/or dengue fever.
You can learn more about the coverage here.

This offer is valid from 25 March to 10 April 2020. Kindly redeem the 30-day complimentary Home and Covid-19 insurance coverage within the stipulated period.

This coverage is only redeemable for PacificLight residential electricity account holders aged between 17 to 70 years old. To extend this coverage to your family and friends, visit www.etiqa.com.sg for more details.

Etiqa Customer Care will be happy to take your enquiries via call or WhatsApp message at +65 6887 8777 between Monday to Friday, from 8.45am - 5.30pm. Alternatively, visit www.etiqa.com.sg to start a live chat with a friendly customer service representative.

Currently, only PacificLight residential customers are eligible for this offer. To be eligible for this offer, sign up for an electricity plan with PacificLight and register with Etiqa Insurance Singapore before 10 April to enjoy coverage benefits.

The ‘We Care We Protect’ Home and Special insurance coverage for COVID-19 and dengue fever is non-modifiable and exchangeable. To sign up for other policies and benefits, please visit Etiqa’s website to learn more about Etiqa’s comprehensive suite of products and services.

Etiqa Customer Care: +65 6887 8777 (Monday to Friday, 8.45am - 5.30pm)
Website: www.etiqa.com.sg

Terms and Conditions for PacificLight Complimentary Home and Covid-19 Redemption (the “Offer”):

  • This Offer is valid from 25 March 2020, 0000 hrs, to 10 April 2020, 2359 hrs.
  • The Offer entitles PacificLight residential electricity account holders to redeem a 30-day complimentary Home and Covid-19 insurance coverage by Etiqa if a code is used during redemption.
  • The Offer details:

    2Home ContentsS$10,000

    1 Diagnosis Benefit for COVID-19 and/or Dengue Fever
    If the Eligible Customer is diagnosed with COVID-19 and/or Dengue Fever in Singapore by a Registered Medical Practitioner, we will provide a lump sum payment, subject to a maximum of S$3,000 per diagnosis.

  • To be eligible for the Offer, you would need to fulfil all the criteria as stated below:
    • You must have the Redemption Code from PacificLight before the redemption;
    • You must be a PacificLight residential electricity account holder;
    • You must provide us with accurate Code and details of yourself in the course of the redemption;
    • You must be a Singapore Citizen, or a Permanent Resident of Singapore, or a Foreigner with valid Work Permit or Employment Pass or Dependent's Pass or Long-Term Visit Pass of at least seventeen (17) years of age and not more than seventy (70) years of age on the Effective Date of Insurance.
  • Cancellation of Residential Electricity Contract before disbursement of the rebate will render you ineligible for this Offer.
  • This Offer is not exchangeable for cash, credit or any other products or services unless otherwise stated in writing by PacificLight. This Offer is non-transferable and non-assignable.
  • This Offer is not valid in conjunction with other promotional and referral codes, discounts or vouchers, unless otherwise stated in writing by PacificLight.
  • PacificLight reserves the right to amend, suspend, withdraw or terminate this Offer, whether in whole or in part and/or any of these terms and conditions without prior notice. Your continued participation in this Offer shall be deemed to constitute your acceptance to any changes to this Offer.
  • PacificLight has the right to disqualify, terminate, blacklist and/or reject your entitlement for any rebate if PacificLight is of the opinion that there has been any breach of these terms and conditions, regardless of the time of discovery of the breach. PacificLight reserves the right to recover value of the Offer in the event of any breach of this Offer, breach of the electricity retail contract or early termination before Supply End Date stated in the contract.
  • PacificLight’s decision as to any matter relating to this Offer, including but not limited to any eligibility for this Offer shall be final and binding.
  • PacificLight shall not be liable for any taxes (including but not limited to income tax), costs, expenses or duties that may arise in connection with this Offer. PacificLight excludes all liability for any loss or damage whatsoever suffered (including, without limitation, indirect or consequential loss), or for personal injury suffered or sustained in connection with this Offer.
  • This Offer shall be governed by and construed in accordance with the laws of Singapore, and by participating in this Offer, you submit to the exclusive jurisdiction of the courts of Singapore.
  • In addition, Etiqa’s Terms and Conditions and FAQs on the Home and Covid-19 insurance coverage shall also apply.
    View here.

Last Updated: 25 March 2020


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