Trainee, Billing, Settlement and Credit Control

Specific Responsibilities:

Trainee to be involved in:

  • Generate customer invoices, credit/debit note and posting entries in the billing system under the Retail Department.
  • Investigate billing discrepancies and implement corrective actions.
  • Supporting customer service and sales to clarify any customer’s enquiries pertaining to the invoices.
  • Perform credit control and prepare aging report on monthly basis.
  • Work with functional groups and IT staff to improve the current billing processes.
  • Ensure proper documentation of new operational process/workflows.

Technical Skills and Competencies Trainee will learn during SGUnited Traineeship Programme:

  • Introduction to New Electricity Market Singapore
  • Introduction to Billing Operation (Invoicing & settlement)
  • Introduction to Retail system
  • Hands-on invoicing & settlement
  • Suggest for improvement in current work process
  • Ability to perform code changes in Microsoft Excel using VBA and/or in Microsoft Access

Highest Qualification:

  • Diploma in Business or Accountancy 

Duration of Traineeship/s:

  • 12 months

Eligibility Criteria for SGUnited Traineeship:

  • Graduated or graduating in calendar year 2019 or 2020 from ITEs, polytechnics, universities, or other educational institutions (e.g. private universities and overseas institutions); or

  • Graduated earlier from above institutions and completed National Service in 2019 or 2020.

To apply:

  • Search for “PacificLight” via the MyCareersFuture website to view and apply for all available traineeship positions.